Jiobit
Jiobit Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jiobit has 1.1 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: There are no pros.
Cons: Customer service, It doesnt work like it should or like it was advertised.Recent recommendations regarding this business are as follows: "Have phone service support", "Good luck", "They are happy to sell you a product but not to back it up", "Do not waste your money".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jiobit has 1.1 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: There are no pros.
Cons: Customer service, It doesnt work like it should or like it was advertised.Recent recommendations regarding this business are as follows: "Have phone service support", "Good luck", "They are happy to sell you a product but not to back it up", "Do not waste your money".
Consumers are not pleased with Location and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Santa Clarita, California
Update credit card
Oh no! Your credit card will expire soon.
Hey Sam Moszkowicz,
This is a reminder to update your account with your new credit card info and make sure there’s no interruption to your service.
Update Payment Method
Payment method
Card ending with 2336
Preferred solution: Oh no! Your credit card will expire soon Hey Sam Moszkowicz, This is a reminder to update your account with your new credit card info and make sure there’s no interruption to your service. Update Payment Method Payment method card ending with 2336
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy device
This is not the first time I call. I need someone to call me regarding the device.
No recommendation at all.
I have a problem finding the accessories. No one responds.
Preferred solution: Accessories and new devices
Santa Clarita, California
Got an e-mail from JioBit, that my payment method needs to be updated. Is it real or a scam?
Got this message from JioBit. Is it real or a scam?
Oh no! Your credit card will expire soon
Hey Sam Moszkowicz,
This is a reminder to update your account with your new credit card info and make sure theres no interruption to your service.
Update Payment Method
Payment method
card ending with 2336
Sacramento, California
Cancel Jiobit data plan
It was very hard to connect but I no longer need the Jiobit since I no longer watch the animal that I was using for. Please let me know if you need more information to cancel.
Cannot activate my account on new phone
Cannot connect to customer service to get help. Cannot find a way to get help to connect my account to my new phone.
When I try to sign in, the app thinks Im try to set up a new account.
It keeps saying that there is an account associated with my number but it wont let me access it. I need to talk to a person to walk me through this.
User's recommendation: Good luck
Set up service
No phone service support.
My daughter purchased the jiobit for her Dad. The account is in her name and she has been paying for the monthly service charge for quite sometime.
However, the jiobit, which has never been set up, was lost until just recently. She will continue to pay the service fee, but it needs to be set up so I am the one able to track him, due to Alzheimer's.
There is no information on the website on how to accomplish that.
Without phone support I am just stuck.
Please help.
User's recommendation: Have phone service support
Lancaster, Wisconsin
Need a new sleeve. Was given teen links by ai that did not have sleeve
No answer
No product
Link to Amazon but Amazon doesnt have it
Redirected to the same link multiple times. Overall a horrible experience
User's recommendation: They are happy to sell you a product but not to back it up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDevice tracking wrong person
Unable to get help. New device and tracking the caregiver instead of the child. Unable to correct the problem.
Preferred solution: I need tech help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJiobit at home- walked full zone but will not connect to Bluetooth
There was no one on the call! Tried support- connected call and no one was on the line- our Jiobit is at home but will not connect to Bluetooth
Alexandria, Virginia
Setting up a previously owned jiobit
I am trying to enroll a Jiobit that I purchased through PayPal - but the serial # shows that it belongs to someone else. How do I get this done?
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Hollister, California
Cancel
I would like to cancel this account! I want the withdrawal to stop as of July 1st 2024!!!
See attachment for Jiober monthly charge in my Chase account! I been charge for the last three year and I have not used the service!
I would appreciate if the service is cancelled immediately! I am not asking for a refund just to cancel!
Cancellation
There was a recorded message saying that they do not provide customer support by phone. In order to cancel my account I need to download their app, but my account was disabled because of no use because their product doesnt work the way that they say. So I am unable to cancel through the app.
- There are no pros
- It doesnt work like it should or like it was advertised
Preferred solution: A confirmed cancellation
User's recommendation: Do not waste your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Activation issue
Company fixed the issue and I have been provided with apology. After several days and numerous emails they got my account activated.
Too late bc I needed it the day I bought it. It is working fine now.
Response time is slow and there is not an actual person to help with problems. Very disappointed with customer service.
- Customer service
Preferred solution: A live representative to help with my issues in a timely manner.
Cleveland, Georgia
Activation issue
No one to help me get my account activated or cancelled. I have paid for a product I can't use. Don't
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